As we begin anew, here’s where to start…
My trusty Outlook calendar is telling me it’s time to count down the top hospitality trends of this almost-past, whirlwind of a year. After another 365 days of fresh ideas, hundreds of thousands of steps on expo floors and too many app updates, we distilled it all into the most notable things we saw in the world’s ballrooms this year—and added suggestions for how to make the most of these trends at your next meeting in the new year.