AI is arguably the hottest technology in the restaurant space, with many operators exploring applications to ease pressure from inflation and rising labor, food, and occupancy costs.
“The whole use of AI at restaurants is accelerating,” said Brandon Barton, CEO of Bite, which makes AI-powered food-ordering kiosks.
Many executives think the hype around AI is warranted. White Castle Vice President Jamie Richardson, for example, said the technology holds “unlimited” potential to improve operations, as well as employee and guest experience.
