Booking.com has partnered with cloud-based vacation rental management solution Futurestay to provide online check-in options for the latter’s partner properties booked through the platform, as a way of allaying customer concerns in the wake of Covid-19.
According to Philip Kennard, founder and CEO of Futurestay, the two companies began their automated check-in venture late last year due to their shared vision for a “seamless travel experience”, though the pandemic and subsequent drive for contactless check-ins had necessitated the roll out of the formal partnership.
Speaking to Phocuswire, he said: “With this technology, it’s not that it is new, it’s more along the lines of it’s now necessary. It’s almost table stakes at this point in time.
