What experience and skills do hospitality organizations look for when hiring graduates? What elements should a good resume of young professionals contain?
We spoke with Leonie Trottmann (HR) from the Hilton Garden Inn in Davos, Switzerland.
What skills and qualities do you value most when hiring new employees?
When hiring graduates, we focus primarily on the personality. We look for charisma and self-confidence, a deep understanding of service orientation and the ability to work in a team.