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Unprecedented. A word we seem to read in every story since the novel coronavirus turned our lives upside down. There are children out of school, employees working remote, and families barred together by nothing but their front doors and the possibility of what’s outside them. The world is standing still and it truly is unprecedented. But there’s another word that comes to mind when I think of the toll COVID-19 has taken on the travel and hospitality industry: devastating.
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