Robotics and Automation Top American Hotel & Lodging Association List
Industry experts say two technological improvements that have been talked about for years are poised to become a reality for hotels.
Hoteliers have been touting the potential benefits of greater automation and the addition of robotics to streamline operations and improve efficiency for a long time.
Michael Blake, chief technology officer for the American Hotel & Lodging Association, said both are going to have a very real impact on hotel operations this year.