Efficiency comes in many forms, both practical and intangible, and all hoteliers are seeking ways to effectively improve it in order to generate higher profit margins and deliver bottom-line results. Here are five tips to improve overall efficiency and make more money.
1. Encourage Guest Reviews
“Reviews from guests are vital parts to your business success,” says business writer John Donnell of UK Writings and State of writing. If you can understand what your guests need and want, then you can make effective and efficient changes to improve their overall satisfaction. Reviews can be a tricky thing and it’s important to keep some level of distance to avoid taking anything said personally.
