ConverseNow’s growth reflects intensifying restaurant demand for labor-saving solutions as the industry struggles to navigate an historic talent shortage. The company has recorded 12-fold revenue growth over the past year, and CEO Vinay Shukla said in a statement that corresponding demand has been difficult to keep up with.
The tech firm claims its offering nearly doubles peak-hour volume ordering from restaurants’ voice channels, and that it has helped operators boost same-store sales up to 30%. ConverseNow can also raise average ticket prices up to 20% and provide up to 12 hours of additional labor per restaurant per week, the company claims.
