The corporate travel industry is always exposed to disruption: personal travel disruptions like canceled flights, strategic disruptions like mergers and acquisitions, and existential disruptions like, ‘Do I really need to take this trip when I could Zoom it instead?’
At times it seems as if almost everything about our industry and the supporting ecosystem is in a state of flux, not the least due to the pandemic and war in Europe.
At other times, we are transfixed by our own processes. Many parts of corporate travel appear to have an invisibility cloak shielding them from the winds of change, a license to continue with business as usual—or variations thereof—despite what is happening in the world.
