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Mastering the Psychology Behind How Guests Want to Pay Hotel Bills

July 25, 2022

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It’s just not “cool” to pay a hotel bill at the end of your stay — but it’s nothing to do with getting hit by the high bar bill (or being overcharged for bottled water.)

A new report has found that the process of paying when checking out leaves a lot to be desired. Guests feel anxious because now it’s twice as onerous compared to buying things in their everyday lives. There’s also the fact that everything needs to be paid for at the end, which means guests are left guessing how much they’ve actually spent.

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