This year has been a year like no other: tough, challenging and stressful for nearly everyone. But the promise of a coming vaccine means we can all exhale, take stock of the year, and start preparing for a brighter future. We ask travel leaders to share their experiences of 2020, along with their hopes for 2021.
Thomas Emanuel, Director at STR, says: Seeing the International Hospitality Investment Forum (IHIF) conference in Berlin cancelled at the beginning of March just days before it was set to begin was a real indication of what was to come. We quickly moved everyone to the safety of their home office and worked to keep the industry apprised of daily performance trends.