Tag: loyalty programs

Finance and Development, Trends

The Return of Incentive Travel: Using the Hotel PMS to Manage and Grow Guest Loyalty in Independent Hotels – By Warren Dehan

May 3, 2022

Via: Hotel News Resource

Loyalty programs provide a bounty of opportunities for hotels to grow their customer base and better engage with travelers. A recent study shows 77 percent of hoteliers value driving guest loyalty as their No. 1 tech initiative for 2022. Unfortunately, […]

Finance and Development, Trends

Hoteliers adjust loyalty programs to attract and engage leisure travelers

February 1, 2022

Via: Hospitality Net

Judging from discussions at the Americas Lodging and Investment Summit, 2022 will be a year of widespread changes to hotel loyalty programs, and there will be fierce competition to enlist new members. In session after session, loyalty programs were raised […]