INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff operations platform, announced today a new deal with The Grand Resort in Warren, Ohio. The Midwestern destination resort, well regarded for its high standards, will deliver contactless service for guests through a branded mobile app with robust capabilities including mobile check-in and mobile key.
“At The Grand Resort, we’ve long prided ourselves on delivering exceptional service, but implementing the INTELITY platform will allow us to raise the bar even higher,” said Kelli Denman, Resort General Manager at The Grand Resort. “The INTELITY platform delivers the personalized digital experience and mobile convenience that guests expect today. We couldn’t be more excited about how it will elevate experiences at The Grand Resort for years to come.”