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The Rising Importance of Guest-centric Hotel Technology

January 11, 2022

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Let’s get onto the topic straight away – how the hospitality industry looks at various hotel technology solutions to improve the guest experience. During the last one or two years, this trend of guest service with innovative applications has gathered more momentum as hotels vied to survive while attracting more guests in an uncertain business environment. Moreover, today’s guests are also becoming extremely demanding, wanting more value.

This article will explore more about what guests want and how hotels respond to their needs. Mostly, we will try to draw a parallel here and understand how positive and enthusiastic hotels across the globe are about incorporating newer hotel technology solutions to enhance the quality of their offerings.

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