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What Hotels Need to Know: the ADA and Service Animals

January 24, 2020

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Just when you think you’ve seen it all, imagine your astonishment when boarding the train for your morning commute to find you’re sharing the ride with a miniature horse. That’s exactly what happened to some passengers taking BART (Bay Area Rapid Transit) in the San Francisco Bay Area on a November morning in 2019.

Yes, the miniature horse is a service animal, as so defined under the Americans with Disabilities Act (ADA), and is allowed in “public accommodations” including banks, restaurants, hotels, shopping centers, and on public transportation (and see our blog on ride-sharing and service animals).

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