Travel recovery finally appears to be well on its way, with a growing number of hotel markets experiencing week-to-week improvements in bookings and occupancy. Given the widespread success of vaccinations, expected to soon reach critical mass, combined with continued precautions and restrictions on the part of hoteliers to mitigate the risk of COVID-19 transmission, there’s a growing sense of optimism that the industry would return to profitability later in the year.
Amongst the disruptions to business-as-usual, the pandemic derailed the traditional IT budgeting and planning process that generally takes place on an annual basis in larger-scale hotel brands and lodging properties. At many hotels, capital investments and major IT infrastructure decisions were abruptly put on hold.
