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Technology

The Return to Genuine Hospitality – By John Smallwood, President Travel Outlook

April 20, 2021

Via: Hotel News Resource

In a digital age, when a potential guest picks up the phone to make a reservation, they expect a personal touch on the other end. Chances are, they’ve exhausted all digital booking avenues and are seeking true customer service by […]


Technology

RMS North America launches website development service

April 9, 2021

Via: Hotel Management

Property management system provider RMS North America has launched RMS Web, a website development service available to all hotels looking to grow their brand and online presence. The new service integrates with RMS’s cloud-based property management system or can act […]


Technology

Travel Outlook Celebrates 10th Anniversary As the Only Hotel Call Center Certified by Kennedy Training Network

April 7, 2021

Via: Hotel News Resource

Travel Outlook Premium Hotel Call Center (“Travel Outlook”) is set to begin its tenth year of sustaining certification by Kennedy Training Network (“KTN”), a prestigious hotel industry training company with a diverse mix of clients all over the world. Founded […]


Technology

How Technology is Helping Hoteliers Prepare for a Brighter Future (One That May Be Right Around the Corner)

April 1, 2021

Via: Hotel News Resource

Travel recovery finally appears to be well on its way, with a growing number of hotel markets experiencing week-to-week improvements in bookings and occupancy. Given the widespread success of vaccinations, expected to soon reach critical mass, combined with continued precautions […]


Technology

Oracle Opens Hospitality API Specifications to Help Industry Recover

March 30, 2021

Via: Hospitality Net

The pandemic underscored the need for hospitality providers to have flexible systems that can be adapted quickly to exceed changing guest expectations. Making it easier for partners to adapt and innovate, Oracle has made the REST API specifications in the […]


Technology

PMS to save Europe’s hospitality future

March 29, 2021

Via: Hospitality Net

Europe has always been the guardian of traditional hospitality, high-class service based on the personal touch. However, today’s realities demand new approaches where contactless technology is integrated harmoniously into the familiar European level of service. What I am referring to […]


Technology

Metropol Hotel Group Standardises on Infor

March 22, 2021

Via: Hospitality Net

Infor today announced that Estonian hospitality leader Metropol Hotel Group has invested in Infor Hospitality Management Solution (HMS) in the cloud. The group consists of the 155-room Metropol Hotel and the 137-room Metropol SPA Hotel, both in the popular Rotermann […]


Technology

Goldman Sachs Is Vying for JetBlue’s Credit-Card Business

March 18, 2021

Via: WSJ

Goldman Sachs Group Inc. is talking to JetBlue Airways Corp. about taking over its credit-card program, according to people familiar with the matter, the latest effort from the Wall Street firm to push deeper into consumer finance. Goldman is competing […]


Technology

Beekeeper and Bucketlist Partner to Recognize and Reward SH Hotels & Resorts’ Frontline Workers

March 16, 2021

Via: Hospitality Net

At the request of SH Hotels & Resorts, an affiliate of global private investment firm Starwood Capital Group, Beekeeper has added Bucketlist Rewards to its mobile-first employee communication platform marketplace. By publicly recognizing and rewarding its frontline hotel workers in […]


Technology

Hyatt Plans to Utilize Mobile Health Passport, VeriFLY, for Meetings, Events and More

March 10, 2021

Via: Hotel News Resource

Hyatt Hotels Corporation (NYSE: H) today announced plans to explore VeriFLY + Stay, a mobile health passport for the hospitality industry using the VeriFLY app that provides verification of COVID-19 credentials and travel guidelines. This mobile app can facilitate peace […]