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Category: Technology


Technology

Travel Websites Failing Basic Accessibility Tests – PhocusWire

August 30, 2023

Via: Hotel News Resource

Travel websites are among the worst offenders when it comes to accessibility, a new report finds. Audioeye’s first ever Digital Accessibility Index revealed recurring issues across travel websites, including seemingly simple fixes such as hotel photos missing alternative description. The […]


Technology

From Clicks to Reservations: How Google Ads Integration Elevates Your Direct Booking Strategy

August 29, 2023

Via: Hotel News Resource

In the age of digital transformation, the hospitality industry has witnessed a significant shift in how travelers plan and book their accommodations. Hoteliers are turning to various online strategies to capture the attention of potential guests, and Google Ads has […]


Technology

Hospitality Technology: Is It the Answer to Everything?

August 23, 2023

Via: Hotel News Resource

EHL’s Educational Travel Program brought us on a trip to the lively city of Dubai to attend the highly anticipated HITEC Conference. We took advantage of this excellent opportunity to immerse ourselves in the Middle Eastern hospitality and technology industry […]


Technology

How Cloud Services Help Expand Amazon's Role in Travel – PhocusWire

August 22, 2023

Via: Hotel News Resource

Travel insiders have long wondered when, or how, Amazon might flex its online muscle to follow other retail giants and non-travel brands into the sector. Yet such speculation misses the fact of the company’s growing behind-the-scenes role in travel, mostly […]


Technology

EventMobi Redefines the Role of Virtual Events

August 11, 2023

Via: Smart Meetings

“There were a few things that were revolutionary in terms of virtual events during the pandemic, first of all because we couldn’t go anywhere. We had no choice,” says Bob Vaez, founder and CEO of event software platform EventMobi, speaking […]


Technology

How a Digital Hotel Concierge Transforms Guest Engagement

August 4, 2023

Via: Hotel News Resource

In today’s digitally-driven world’s ever-evolving, fast-paced realm, the hospitality industry is in perpetual flux, tirelessly adapting to meet its guests’ ever-changing and ever-demanding expectations. Gone are the days when hoteliers communicate with the guests only when they have any queries. […]


Technology

Google Bard Could Simplify Travel Planning And Surpass ChatGPT Capabilities – Yahoo

July 25, 2023

Via: Hotel News Resource

Google’s new chatbot could simplify travel planning for people around the world. During the Google I/O 2023 conference, the tech giant announced it would soon add extensions to Bard. One of two Google chatbots in development, the new Bard advancements […]


Technology

Use of AI Tools Such As ChatGPT to Plan Travel Set to Boom: Euromonitor

July 12, 2023

Via: Hotel News Resource

Travellers using artificial intelligence (AI) tools such as ChatGPT to plan their travel itineraries is set to boom, according to market research company Euromonitor International. The massive increase can be narrowed down to convenience and 24/7 accessibility, says Caroline Bremner, […]


Technology

Online Travel Platforms Escape Digital Gatekeeper List

July 5, 2023

Via: Hotel News Resource

Online travel companies do not meet the threshold to be called gatekeepers under the European Digital Markets Act (DMA) – at least for now. Digital gatekeepers are large companies that are an access point for consumers and are able to […]


Technology

Implementation Vs. Rewards of Hospitality Tech Investment

June 28, 2023

Via: Hotel News Resource

The global commerce landscape is amid massive disruption from political, technological, social, and economic perspectives and it all promises to impact the payment landscape in the coming years. Some like inflation and supply chain issues pose substantial challenges while others […]


Technology

Meeting Profs Travel Report: Extreme Incentives Post Titan: How Much is Too Much?

June 26, 2023

Via: Smart Meetings

As the tragic news of the implosion of the submersible craft Titan swept the web, many viral accusations hit the airways essentially faulting a culture that heralds billionaires going on dangerous and thrill-seeking trips. Ever since incentives began there has […]


Technology

Could Generative AI Make Google Maps a Full Travel App? – PhocusWire

June 19, 2023

Via: Hotel News Resource

Generative AI has the power to supercharge maps and turn travel planning on its head, according to a report from Lufthansa Innovation Hub (LIH). In its latest study, LIH says the integration of generative AI with map-based interfaces “not only […]


Technology

IHG Hotels & Resorts Announces Apple AirPlay Guest Room Integration

June 7, 2023

Via: Hotel News Resource

IHG Hotels & Resorts announced the launch of AirPlay in hotel rooms in collaboration with Apple, giving guests the ability to seamlessly and securely share content from their iPhone or iPad to their guest room TV. AirPlay will begin to […]


Technology

Travel Disruptors: Bringing Fintech to Travel Booking – By Jean-Philippe De Montigny

June 6, 2023

Via: Hotel News Resource

The travel app Hopper launched in 2015, with the bulk of its initial revenue coming from airline ticket sales. A few years later, the company ramped up a travel fintech business—selling consumers algorithmically enabled financial products such as price-freezing capabilities […]


Restaurants, Technology

Restaurant365 raises $135M

May 19, 2023

Via: Restaurant Dive

Restaurant365 offers software that it says can help consolidate restaurant tech stacks by bringing accounting, payroll and operational tools into a single suite of technology. Restaurant365 has steadily grown over several funding rounds and acquired Compeat, a restaurant management platform, […]


Technology

Canary Technologies and Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers

May 10, 2023

Via: Hotel News Resource

Canary Technologies, the hospitality industry’s leading guest-management system, is integrating with Maestro PMS to provide hoteliers the tools they need to meet evolving guest needs and operational challenges. This joint effort provides a 2-way integration between systems and puts the […]


Technology

Big Data is Transforming Hospitality for the Better but Human Intervention Remains Crucial

May 3, 2023

Via: Hotel News Resource

Big data is having a transformative effect on hospitality across the Middle East and beyond. However, leading hoteliers speaking on the opening day of Arabian Travel Market (ATM) 2023, which will run at Dubai World Trade Centre (DWTC) until Thursday […]


Technology

Hilton Rolls Out Property Engagement Technology Platform

April 27, 2023

Via: Hotel News Resource

It’s 3 p.m. on a Monday at Homewood Suites by Hilton Largo Washington DC, arguably one of the busiest times for this hotel’s lobby. A guest, having checked in on Sunday, would like to inquire about dinner reservations. They approach […]


Technology

Why Technology Has the Hotel Business Bootstrapped – By David Lund

April 24, 2023

Via: Hotel News Resource

Bootstrapping is a statistical metric that uses random sample replacements. That definition is not for me, so bootstrapping also has a broader slang meaning that most people get. It means you are stuck or at least unable to take big […]


Technology

Gen Z Meeting Profs Navigate Industry Challenges and Hope for Future

April 10, 2023

Via: Smart Meetings

For meeting planners new to the industry, experience and connections are the glue that holds the universe together and ultimately provides the tools for current and future success. Smart Meetings chatted with four Gen Z meeting planners and explored aspects […]