Tag: business

April 20, 2021

In a digital age, when a potential guest picks up the phone to make a reservation, they expect a personal touch on the other end. Chances are, they’ve exhausted all digital booking avenues and are seeking true customer service by […]

April 19, 2021

A strong return of leisure travel has created much cause for celebration during the early months of 2021. In the U.S., hotel room demand in March was the country’s highest level recorded since the start of the pandemic. To fully […]

April 16, 2021

The World Travel & Tourism Council (WTTC) today launches its new high-level guidelines for inclusion and accessibility in the sector which focus on the experience of travellers with disabilities and will help make the Travel & Tourism sector a more […]

April 16, 2021

Airbnb will have to add millions of new hosts to accommodate guests as travel picks up again following the coronavirus pandemic, CEO Brian Chesky told CNBC. “To meet the demand over the coming years, we’re going to need millions more […]

April 15, 2021

2021 is shaping up as a landmark year for EDITION Hotels, which recently launched the Tokyo EDITION, Toranomon and will inaugurate four additional properties before the close of the year. The Marriott brand will maintain its momentum in 2022, with […]

April 15, 2021

The World Travel & Tourism Council’s annual Economic Impact Report (EIR) today reveals the dramatic impact COVID-19 had on France’s Travel & Tourism sector, wiping out €103 billion from the nation’s economy. The annual EIR from the World Travel & […]

April 15, 2021

Europe is the only world region showing increased hotel construction activity in comparison with the end of Q1 last year, according to March pipeline data from STR. March 2021 (% changes in comparison with March 2020) Europe In Construction: 258,129 […]

April 15, 2021

The past year was unlike any other for the hospitality industry and many hoteliers made the difficult decision to reduce their digital marketing efforts to save money until revenue streams increased. In many cases, paid media budgets were reduced to […]

April 13, 2021

In recent research, Dr. Paul Willie, DBA, MBA, CHAE+, CHTP, CMA and Isidro Fierro set out to identify the elements and requirements of a global leader in today’s hospitality industry. They leveraged existing secondary data to highlight why global leaders […]

April 8, 2021

Asset managers are fighting a proposal from U.S. antitrust authorities to tighten scrutiny over how these firms influence the way businesses operate and, in turn, the prices of everything from airline tickets to food. In March, the asset-management industry pushed […]