Category: Trends

February 19, 2020

Settling in to 2020, it is clear that innovation in hospitality and real estate is happening at a pace not seen since the rise of Marriott and Hilton. The big question is whether today’s innovative, grow-at-all-costs companies (WeWork, OYO, Sonder, […]

February 18, 2020

The wellness tourism is now a $639 billion industry. This begins to point us in the direction of traveler & guest desires, but the word wellness can lead to restrictive thinking. What comes to mind when I say wellness? Did […]

January 17, 2020

The budget hotel sector has seen its focus expand to look not only at price, but at design and concept, as guests have become more demanding. The segment was now investigating how to provide service and experience without losing sight […]

December 26, 2019

As we begin anew, here’s where to start… My trusty Outlook calendar is telling me it’s time to count down the top hospitality trends of this almost-past, whirlwind of a year. After another 365 days of fresh ideas, hundreds of […]

December 13, 2019

New research released today from Ipsos MORI in partnership with TripAdvisor has revealed that customers are more likely to book after seeing owners respond to online reviews, demonstrating why hotel and restaurant owners should be making the most of TripAdvisor’s […]

December 5, 2019

The holiday season is quickly approaching, and it is a joyous time when many hotel employers are organizing holiday parties, decorating offices and halls or throwing off-site parties. Hotel employers, however, must be ready to face a flurry of potential […]

December 5, 2019

Hospitality Net has announced it has launched its 2020 C-Suite World Panel which highlights views and opinions of leading hoteliers on key industry trends in areas such as asset management, technology, talent development and sustainability. The launch follows the successful […]

December 5, 2019

From SEO to adding video marketing into your strategy, there are a number of digital marketing trends to stay on top of for the New Year. When it comes to standing out in the travel and hospitality world, it’s essential […]

December 3, 2019

The Benchmark Inn in Provincetown, Mass., has implemented BeyondTV GuestCast from Hotel Internet Services. Compatible with virtually any internet network and television used in today’s guestrooms, BeyondTV GuestCast sidesteps the need for complex integrations and serves as a cost-effective casting […]

November 27, 2019

When it comes to customer satisfaction, many of the travel apps and websites created by legacy hotel, airline and rental car brands are lagging those of digital native online travel agencies and travel industry disruptors, such as Uber, Lyft and […]