The hospitality and tourism industry, with its evolving landscape, must strike a balance between embracing technology, fostering innovation, and creating unforgettable experiences for visitors. In this article, we will explore how the industry needs to shift its mindset, putting customer feedback at the center of its operations and leveraging technology to enhance service recovery, visitor satisfaction, and business success.
#1 Harnessing Faster Data and Flexible Analysis for Service Recovery and Enhanced Client Satisfaction
