In recent research, Dr. Paul Willie, DBA, MBA, CHAE+, CHTP, CMA and Isidro Fierro set out to identify the elements and requirements of a global leader in today’s hospitality industry. They leveraged existing secondary data to highlight why global leaders are imperative for international hospitality firms — as well as the actions an organization must take to secure and/or develop a global leader to effectively compete in today’s competitive international environment. Their research draws on the literature and perspectives of academics who have engaged in extensive travel around the role.
