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Lack of Staff Commitment Threatens Future Profitability for Travel Companies

April 9, 2020


Industry wide, travel companies are making staff adjustments to stay operational during this coronavirus-induced existential crisis, putting staff commitment under considerable strain, says GlobalData, a leading data and analytics company.

A de-motivated workforce will jeopardize the service level provided, in turn affecting the reputation, return on investment (ROI) and the financial performance of a company.

Freezing recruitment, reducing working hours, decreasing pay, furloughing workers and, in some cases, redundancies have been adjustments undertaken by companies across the sector. Staffing adjustments have been the most common action undertaken by travel management so far to ultimately save costs.

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