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Providing an omnichannel payment solution to strengthen the post-pandemic hospitality industry

June 28, 2021


The hospitality and travel industry suffered considerably from the COVID-19 pandemic and with only 55% occupancy rates for UK hotels, PwC reported the ‘bleakest outlook since benchmarking began’. Of course, as the vaccination roll-out continues, the demand for travel will pick up, however it is still likely that many vacations will remain ‘staycations’ because of many popular travel destinations being behind the UK in vaccination roll-out.

With the hospitality, travel and tourism economy being the fourth largest employer in the UK, it is unlikely that the sector will see a full economic recovery for up to four years. Some of the changes brought on by the pandemic may be permanent, with the long-term adoption of home working resulting in business travel being cut by as much as 20%.

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