One of the defining features of the coronavirus pandemic for working professionals has been the huge growth in communication via platforms such as Zoom. Where previously workers would meet face-to-face, the shutdown in travel and of workplaces has forced so many of us to converse virtually instead. With conferences also heading online, the business travel market has ground to a halt as people have learned to communicate without jumping on a plane to do so.
This shutdown of business travel has huge commercial implications for airlines, for whom business travelers are believed to make up around 12% of passengers, but an incredible 75% of profits.
