In an interaction with ET’s Samidha Sharma, Booking Holdings, president & chief executive Glenn D Fogel talks about his business, the pandemic driving growth for alternative accommodation, why it will take a long time for the travel industry to recover, and his own experience as a Covid-19 patient. Edited excerpts:
We are hosting the ET Global Business Summit virtually for the first time, which means no airline travel and no hotel bookings and no dining out. This severely hits all of your businesses whether it’s Priceline, Agoda, OpenTable or Booking.com. How have you navigated through this unprecedented situation even as you tested positive for Covid-19 early on in the pandemic?