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Travel Websites Failing Basic Accessibility Tests – PhocusWire

August 30, 2023


Travel websites are among the worst offenders when it comes to accessibility, a new report finds.

Audioeye’s first ever Digital Accessibility Index revealed recurring issues across travel websites, including seemingly simple fixes such as hotel photos missing alternative description.

The study’s expert testers, a group made up of people with varying disabilities, uncovered several consistent barriers that hampered the hotel and airline booking experience.

Pop-up windows with no information for visually impaired users and a lack of detailed descriptions for hotel rooms and other areas of a property were also common failings.

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