Travel websites are among the worst offenders when it comes to accessibility, a new report finds.
Audioeye’s first ever Digital Accessibility Index revealed recurring issues across travel websites, including seemingly simple fixes such as hotel photos missing alternative description.
The study’s expert testers, a group made up of people with varying disabilities, uncovered several consistent barriers that hampered the hotel and airline booking experience.
Pop-up windows with no information for visually impaired users and a lack of detailed descriptions for hotel rooms and other areas of a property were also common failings.
