The role of technology has taken over almost every industry—and anyone that has spent time in the hospitality industry knows that it’s no different. With this surge of new technology, challenges become infinitely more complex. Whether they’re rolling out apps or artificial intelligence, hotels must consider the staff that will be supporting and the guests who will be using these innovative tools.
With this in mind, let’s take a look at three immersive trends that will be shaking up this new era in the hotel industry.
