In a brief look back at 2021, there was widespread hope that it would be a slow return back to normal as pandemic concerns eased and society reordered itself, but pandemic troubles lingered through the year.
While lockdowns and closures may be a thing of the past, new concerns were thrust to the forefront as supply chains tightened, the labor market continued to shrink and hoteliers were forced to pivot from a crisis of closure and decreased demand to the reality of returning to full operation amid a much different landscape.