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Five Steps for Building a Hotel Business Plan for the New Era

September 8, 2022

If talent acquisition is the most important thing happening today, how do we put that into our business planning strategy for 2023? Do we need robots? Perhaps we do, especially for mundane tasks such as delivering basic items to guest rooms and vacuuming carpets.

But there are some basics we must put in place immediately such as improving connections between workers and supervisors, training supervisors who have been thrown into these positions by attrition, improving the quality of life of the employee and managing career progression with a more strategic workforce plan.

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