While trends are shifting consistently throughout any given year, the start of a new year marks the perfect timing for us in the hospitality and design industries (and many other industries) to brainstorm and begin executing ideas that will significantly enhance the customer experience. Along with various other design elements, technology is continuing to evolve and change the hospitality industry for the better. Smart technology is one of the key elements that hotels implement in order to not only meet, but exceed, expectations that will ultimately boost the overall travel experience.