I’ve been working in the hospitality industry since I was 22 years old. Most of my colleagues know my story, that I had every intention of being a dental hygienist. Somehow, I landed in an industry I’ve come to love dearly, serving others and creating fabulous experiences in hotels.
Defining the New Norm for Hotel Staffing Models
So, let’s look at what is happening to us in this moment. This is a defining time when so much of our landscape is changing. The two words we continue to hear every day are the “New Norm”. But in the hospitality industry, in staffing hotels, we really don’t know what the New Norm is yet.