Excerpt from Yahoo
While plans for the lab may have been in development prior to the pandemic, don’t be shocked if the health crisis drives some of what gets explored and ultimately implemented at Marriott’s roughly 7,800 hotels.
Blended business and leisure travel — or “bleisure,” as company CEO Anthony Capuano frequently calls it on earnings calls — roared to life over the last 20 months, and an R&D team can figure out how to make Marriott hotels run better with this demand sector dominating the travel landscape. The R&D lab will also tackle areas like construction, building operations, and sustainability.
