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PMS to save Europe’s hospitality future

March 29, 2021


Europe has always been the guardian of traditional hospitality, high-class service based on the personal touch. However, today’s realities demand new approaches where contactless technology is integrated harmoniously into the familiar European level of service. What I am referring to is the latest in cloud-based solutions, which not only meet the post-covid requirements but also create an even more enjoyable experience for the guest.

The aesthetic contactless guest experience

It is now common practice for guests to focus on hygiene standards and try to avoid unnecessary contact, including those that used to be regarded as insignificant. Handing over keys and documents at reception is one such area that can be replaced by technology, and it is the ubiquitous mobile phone that offers the best solution to the contactless experience.

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