This is according to a new report – “The Current State of Business Travel: Business Traveler and Travel Manager Priorities” – published today by the Global Business Travel Association (GBTA) and sponsored by Uber for Business. The report explores sentiments of both U.S. and Canadian travel managers and business travelers on the topics of business traveler experience, sustainability and cost savings.
Fueled by the pandemic, enhanced video conferencing capabilities, evolving work patterns and sustainability concerns, both business travelers and travel managers have experienced a shift in expectations around how they approach corporate travel and its policies – but with varying degrees of alignment.
