It’s been five months since COVID-19 became a reality for most of us. In that time, we’ve seen hotel bookings in the World Hotel Index drop to below 9% YoY globally, and then show an encouraging and sustained recovery to surpass 54% YoY in July. At a global level, booking levels have plateaued since, but not in every part of the world. While a lot remains unknown, what is clear is that the new behaviours and preferences of today’s traveller are likely to linger for a while yet, if not become permanent changes for some.
