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The travel industry will survive COVID-19, but with big changes

June 26, 2020

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Mark Hoplamazian is the CEO of Hyatt Hotels Corporation, which operates more than 900 hotels and resorts across the world. We’re now at a point where virtually all of our hotels in China are reopened. And we’ve seen steady increases in demand. Before this recent outbreak in Beijing, more than 50% of our hotels in China were running at 50% or better occupancies. That confidence comes from the extensive contact tracing environment that they’ve got there. Bookings [elsewhere] are starting to recover, the United States first and then Europe. Right now, it is leisure travel.

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