What is a web booking engine? It can be defined as an application that appears on hotel websites or social media sites and which can be easily used by visitors to make reservations directly online. It is a simple and straightforward web booking system, but a hotel booking engine has to be tied to proprietary software that knows what inventory (rooms or reservations) are available, how to accept payments, and how to lock in the dates and rates selected.
In the past, a booking engine system of this kind was unheard of and hotel reservations had to be made via telephone, writing, or directly at the front desk. Clearly, the use of an online booking engine presents a rare opportunity to streamline operations and make the very most of a technology like the web.
