Welcoming 4 – 5,000 hotel professionals this year, Hotel360 is ready to reconnect with the industry in-person. Taking place on the 28th & 29th of September at the ExCeL, London, this free to attend event will provide a 360 degree viewpoint of the hospitality industry encompassing 5 topical areas; business growth (finance & marketing), technology, operations, sustainability & design.
With a transformed hotel sector, there was a shift in guests’ expectations. The new norm of the essential, ‘standard offering’ changed. Besides new sanitary measures, the reduction of human touch points accelerated a new age of hotel technological innovation, automation and digitisation of services. Furthermore, the heightened demand for hospitality staff, to the increasing need to reduce hotel emissions by 90% by 2050 according to the Paris Climate Agreement (Natacha Reymond, 2021), has created an array of new challenges for hoteliers.