Compliance

Genesys Highlights AI and Platforms in Modern Customer Service Trends
Management & Regulatory Genesys Highlights AI and Platforms in Modern Customer Service Trends

In today's dynamic customer service environment, organizations are increasingly shifting their focus towards comprehensive customer experience (CX) platforms. As companies navigate the growing complexity of customer interactions, the need for integrated solutions that encompass AI

March 20, 2025
Maximizing Efficiency and Guest Experience with Modern Hotel Software
Tech & Innovation Maximizing Efficiency and Guest Experience with Modern Hotel Software

Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Why is updating hotel technology considered a strategic investment rather than just an additional

March 4, 2025
Can South Beach Balance Safety and Economic Growth With Restrictions?
Food & Beverage Can South Beach Balance Safety and Economic Growth With Restrictions?

South Beach, a neighborhood renowned for its vibrant nightlife and spring break festivities, has recently undergone significant changes due to stringent measures aimed at controlling unruly behavior. These measures, including curfews, parking restrictions, and public service announcements (PSAs),

February 21, 2025
Are Portage County Restaurants Meeting Health Standards?
Food & Beverage Are Portage County Restaurants Meeting Health Standards?

The latest health inspections conducted by the Portage County Health Department offer a comprehensive overview of various food establishments' compliance levels. Conducted throughout November, these inspections shed light on recurring violations and adherence to hygiene and food safety

January 9, 2025
What Are the New Requirements Under NYC's Safe Hotels Act?
Travel & Tourism What Are the New Requirements Under NYC's Safe Hotels Act?

The New York City Safe Hotels Act, signed into law by Mayor Eric Adams on November 4, 2024, introduces a comprehensive set of obligations for hotel owners and operators within New York City. This legislation aims to enhance operational standards, improve employee welfare, and ensure guest safety

January 9, 2025
Why Are So Many Wilmington Restaurants Closing in 2024?
Food & Beverage Why Are So Many Wilmington Restaurants Closing in 2024?

The Wilmington area has seen a significant wave of restaurant and bar closures throughout 2024, even amidst the arrival of over 100 new eateries. More than 30 food and drink establishments have shut their doors, highlighting the inherent challenges within the restaurant industry, which is marked by

December 31, 2024
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