Customer Experience

Katarina Railko is our hospitality expert, well-known for her refined skills in the travel and tourism industry. She is also a key voice in entertainment and events, with a particular affinity for expos and conferences. In this interview, Katarina talks about evolving trends in hotel breakfast

The hospitality industry is experiencing a transformative phase due to the Covid-19 pandemic, which has forced businesses to rethink their operations and marketing strategies. This shift has led to significant changes in how hospitality services are delivered, emphasizing safety, innovation, and

As Hotel Sogo celebrates its 32nd anniversary in 2025, it continues to solidify its position as a key player in the Philippine hospitality industry with notable accomplishments. From the expansion of its national footprint to the introduction of groundbreaking services such as the Sogo Food

Oyo, a well-known leader in the hospitality industry, is making significant strides as it launches its European vacation rental brand, DanCenter, in the Indian market, setting its sights on the growing demand for luxury vacation rentals. The first DanCenter property, a collection of newly-built

The launch of the first co-branded Applebee’s-IHOP restaurant in Seguin, Texas, represents a groundbreaking shift in the dining industry. This innovative concept, developed by Dine Brands and franchisee Ramzi Hakim Group, combines the strengths of both Applebee’s and IHOP into one establishment. The

Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Today, she joins us to discuss IHG Hotels & Resorts' acquisition of the Ruby brand and its