Innovation

The travel industry has always been dynamic, with companies constantly seeking innovative ways to enhance customer experience and drive revenue. One such innovation that is making a significant impact is the introduction of the "buy now pay later" (BNPL) payment method, which is

The recent inauguration of the Hilton Brazzaville Les Tours Jumelles Hotel & Residences marks a significant milestone for the hospitality industry in the Republic of Congo, bringing with it possibilities of transformative changes. As Hilton's first venture in the country, this development

The culinary world is ever-evolving, driven by changing consumer preferences, technological advancements, and a growing emphasis on sustainability and health. As we look ahead to 2025, several key trends are poised to redefine the food and beverage industry. These trends reflect a dynamic landscape

In an effort to improve its value proposition after experiencing a decline in sales during Q2 2024, McDonald's is set to introduce a new McValue platform on January 7, 2025. The key highlight of this launch is the $5 Meal Deal, including a McDouble or McChicken sandwich, small fries, a

As the world gradually emerges from the shadows of the COVID-19 pandemic, the hospitality industry is undergoing significant changes and innovations to adapt to the evolving preferences of modern travelers. Hoteliers are embracing new trends, technologies, and approaches to cater to a

In today's competitive restaurant industry, exceptional customer experiences (CX) are more than just a bonus—they are a crucial strategy for success. From the moment a customer discovers a restaurant to the time they leave feedback, every interaction shapes their overall experience. A positive