Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Top 20 Exhibition Organizers Hit $10B in 2024 Revenue
Entertainment & Events Top 20 Exhibition Organizers Hit $10B in 2024 Revenue

The global exhibition industry has staged a phenomenal comeback, with the Top 20 organizers collectively amassing an impressive $10 billion in revenue for 2024, according to the latest annual ranking compiled by Stax, a leading global strategy consulting firm. This milestone represents a striking

Trend Analysis: UK Hotel Occupancy Challenges
Travel & Tourism Trend Analysis: UK Hotel Occupancy Challenges

A staggering $1 million in potential revenue slips through the fingers of UK hoteliers every week due to unoccupied rooms, painting a stark picture of financial strain in the hospitality sector. This significant loss underscores a pressing challenge for an industry still navigating post-pandemic

Emirates Group Achieves Record $3.3B Profit in Half-Year
Travel & Tourism Emirates Group Achieves Record $3.3B Profit in Half-Year

In an era where the aviation industry faces relentless challenges from fluctuating fuel costs to geopolitical uncertainties, Emirates Group has emerged as a beacon of resilience, reporting a staggering pre-tax profit of AED 12.2 billion (US$ 3.3 billion) for the first half of this fiscal year,

Why Mobile-Order-Only Restaurants Fail to Deliver Value
Tech & Innovation Why Mobile-Order-Only Restaurants Fail to Deliver Value

In an era where technology drives innovation across industries, the restaurant sector has seen a surge in mobile-order and pickup-only formats, heralded as the future of dining efficiency by major brands like Starbucks, which promised to cut wait times, reduce staffing needs, and cater to a

Hospitality Guests Fear AI's Loss of Human Touch
Tech & Innovation Hospitality Guests Fear AI's Loss of Human Touch

Picture a hotel lobby where a sleek touchscreen kiosk greets guests with a pre-programmed smile, checking them in without a single word from a human, leaving many to feel that something vital is missing. While the process is swift, the absence of a warm welcome, a knowing nod, or even a quick chat

Cobblestone Hotels to Launch MainStreet as New Boutique Brand
Management & Regulatory Cobblestone Hotels to Launch MainStreet as New Boutique Brand

What does it take to redefine hospitality in an oversaturated market where travelers are bombarded with endless choices, and how can a small town, often overlooked by major hotel chains, become a hub for upscale, personal stays? Cobblestone Hotels is stepping into this space with a bold

Nextech3D.ai Acquires Eventdex to Boost Event Tech Growth
Entertainment & Events Nextech3D.ai Acquires Eventdex to Boost Event Tech Growth

In a transformative development for the event technology landscape, Nextec###D.ai, a frontrunner in AI-driven event solutions and 3D modeling, has unveiled a binding letter of intent to acquire Eventdex, a specialized provider of event registration and badge-printing software. Announced on

How Will Kessler and Highgate Redefine Luxury Hospitality?
Management & Regulatory How Will Kessler and Highgate Redefine Luxury Hospitality?

What does it take to transform luxury hospitality into something truly extraordinary? Picture a hotel stay where every detail, from the architecture to the service, feels like a curated masterpiece—where guests aren't just visitors but part of a living story. This vision is no longer a distant

MIA Unveils Guide to Boost Event Accessibility in the UK
Entertainment & Events MIA Unveils Guide to Boost Event Accessibility in the UK

In the bustling landscape of the UK events industry, a staggering reality emerges: millions of potential attendees with disabilities often face significant barriers to participation, limiting their engagement. From inaccessible venues to inadequate communication tools, the sector has long grappled

Which Hotel Tech Wins: Best-in-Class or All-in-One?
Tech & Innovation Which Hotel Tech Wins: Best-in-Class or All-in-One?

Picture a bustling hotel lobby where a single glitch in the booking system delays check-ins, frustrates guests, and risks tarnishing a hard-earned reputation. In today’s hospitality industry, technology isn’t just a tool—it’s the heartbeat of operations, dictating everything from guest satisfaction

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