Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
New Chick-fil-A Creates 125 Jobs in North Carrollton
Food & Beverage New Chick-fil-A Creates 125 Jobs in North Carrollton

The economic landscape of North Carrollton is receiving a significant boost as a new business opens its doors, promising not just a popular dining venue but also a substantial wave of local employment opportunities for the community. The new Chick-fil-A restaurant, strategically situated at 1302 US

AI and Biometrics to Transform Travel by 2026
Tech & Innovation AI and Biometrics to Transform Travel by 2026

As a leading voice in hospitality and event management, Katarina Railko possesses a unique perspective on the forces shaping the travel industry. Drawing on insights from Phocuswright analysts, she joins us to discuss the near future of travel, a landscape where technology like agentic AI and

Humanoid AI Is Reshaping the Hotel Guest Experience
Tech & Innovation Humanoid AI Is Reshaping the Hotel Guest Experience

The once-distant image of a robotic concierge greeting guests in a hotel lobby is rapidly materializing into a strategic asset for the modern hospitality industry, signaling a profound evolution in guest services. While the concept of humanoid, artificial intelligence-powered agents in hotels has

How Is AI Reshaping Hospitality's ESG Goals?
Management & Regulatory How Is AI Reshaping Hospitality's ESG Goals?

In the dynamic world of hospitality, the convergence of technology and sustainability is no longer a futuristic concept but a present-day imperative. To navigate this complex landscape, we turn to Katarina Railko, a seasoned expert in the travel and tourism industry. With deep-rooted experience in

Bermuda Rebuilds Tourism With Major Hotel Projects
Travel & Tourism Bermuda Rebuilds Tourism With Major Hotel Projects

In a striking display of long-term confidence, Bermuda’s tourism sector in 2025 is navigating a period of profound transformation, characterized by massive investments in hotel infrastructure even as the island grapples with a slight dip in visitor arrivals. This pivotal year has been defined by

AI Enhances the Human Touch in Hospitality
Tech & Innovation AI Enhances the Human Touch in Hospitality

The dialogue surrounding artificial intelligence within the hospitality sector has become a complex symphony of high-tech promise and high-touch tradition, where the potential for unprecedented service personalization is met with a deep-seated apprehension of eroding the industry's most valuable

What Defines a Veteran Hospitality Leader?
Management & Regulatory What Defines a Veteran Hospitality Leader?

The hospitality industry operates on a delicate balance of meticulous operational precision and profound human connection, where a single guest experience can define a brand's reputation and success is measured in moments as much as in margins. Within this dynamic landscape, the role of the veteran

Can 24 Miles Change a Company Culture?
Food & Beverage Can 24 Miles Change a Company Culture?

The solution to corporate disconnection might not lie in a complex digital platform or an expensive off-site retreat but in the fundamental human act of walking, a simple strategy that one company used to transform its internal landscape. In an environment where employee engagement is a critical

Bojo River Cruise Blends Nature, Culture, and Community
Travel & Tourism Bojo River Cruise Blends Nature, Culture, and Community

In a world where tourism often overlooks the very communities and ecosystems it relies on, a unique model of sustainable enterprise thrives in the municipality of Aloguinsan, Cebu. The Bojo River Cruise offers more than just a scenic boat ride; it represents a powerful fusion of environmental

Travel&Lifestyle Names Bulgaria's Best Winter Hotels
Travel & Tourism Travel&Lifestyle Names Bulgaria's Best Winter Hotels

As the demand for sophisticated and memorable winter travel experiences continues to grow, discerning travelers are increasingly looking beyond traditional Alpine destinations to discover new centers of luxury and adventure. In this evolving landscape, Bulgaria has firmly established itself as a

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