Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Can Sustainable Tourism Revitalize Rural Economies?
Travel & Tourism Can Sustainable Tourism Revitalize Rural Economies?

Imagine a small rural village in a developing country, where the only sounds are the rustle of leaves and the occasional chatter of farmers tending to fields that barely yield enough to survive. Economic hardship grips these communities as climate change disrupts traditional livelihoods like

Tamar Valley Launches Pioneering Sustainable Tourism Charter
Travel & Tourism Tamar Valley Launches Pioneering Sustainable Tourism Charter

Imagine a place where rolling hills and serene rivers meet a thriving local economy, all while preserving the delicate balance of nature for future generations. This vision is becoming a reality in the Tamar Valley, a region now stepping boldly into the future of tourism with a groundbreaking

Can Another Star Shine Brighter Under Marriott’s Banner?
Tech & Innovation Can Another Star Shine Brighter Under Marriott’s Banner?

An independent hotel operator just ceded its marquee name to a global giant yet kept the keys to the actual buildings, a maneuver that turns the usual consolidation script on its head and raises fresh questions about where power truly sits in hospitality. In a move that blended brand sale with

How Will the Autumn Budget Impact the UK Events Industry?
Entertainment & Events How Will the Autumn Budget Impact the UK Events Industry?

Imagine a bustling conference hall in London, packed with eager attendees from across the globe, only to learn that soaring operational costs might force the venue to scale back next year’s events. This scenario captures the pressing concern rippling through the UK events industry following the

Who Is the New General Manager of art’otel London Hoxton?
Travel & Tourism Who Is the New General Manager of art’otel London Hoxton?

As we dive into the world of hospitality innovation, I’m thrilled to chat with Katarina Railko, a seasoned expert in the field with a deep-rooted passion for travel, tourism, and creating unforgettable experiences. With her extensive background in entertainment and events, particularly in expos and

Subway Revives Sub Club with Free Footlongs and Huge Prizes
Food & Beverage Subway Revives Sub Club with Free Footlongs and Huge Prizes

Imagine walking into a Subway during the holiday rush, the smell of freshly baked bread in the air, and knowing that your next footlong could be on the house. That’s the buzz surrounding the return of Subway’s iconic Sub Club loyalty program, reimagined for today’s sandwich lovers with free

Will 2026 Make Asia the Epicenter of Experiential Travel?
Travel & Tourism Will 2026 Make Asia the Epicenter of Experiential Travel?

Across Asia a surge of headline attractions has put a fresh question on the table: will 2026 finally shift global travel away from checklist sightseeing and toward immersive, story-led journeys that keep visitors engaged longer and moving across borders. Industry leads, academics, and on-the-ground

Trend Analysis: Personalized Hotel Gift Cards
Tech & Innovation Trend Analysis: Personalized Hotel Gift Cards

Gift cards stopped being mere store credit the moment guests began treating them as curated passes to a brand’s world, and hotels that package them as personal, cross-stay experiences are pulling ahead on loyalty, revenue, and data fluency. As digital gifting surged and personalization became table

SSP America Wins Contract for JetBlue T5 Dining Refresh
Travel & Tourism SSP America Wins Contract for JetBlue T5 Dining Refresh

Travelers who sprinted past food courts now linger for craft coffee, chef-led bites, and local stories stitched into concourses, and that shift set the stage for a high-stakes dining refresh at JetBlue’s Terminal 5. Commentators across aviation retail agreed that T5 needed a program that reads New

Will Hotel Indigo Torquay Lead the English Riviera Revival?
Travel & Tourism Will Hotel Indigo Torquay Lead the English Riviera Revival?

The new Hotel Indigo Torquay opened with sea air at its doorstep and a bigger question in the breeze: can a single, well-placed lifestyle hotel nudge an entire coastline from fond nostalgia toward confident reinvention without losing what made it beloved in the first place? Framed by Princess Pier,

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