Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Can a Hotel Redefine a Mountain Biking Destination?
Management & Regulatory Can a Hotel Redefine a Mountain Biking Destination?

With a rich background in the travel and tourism industry, Katarina Railko has become a key voice in hospitality, particularly known for her insights into new property openings and market-defining events. Her expertise helps us understand the intricate dance between design, community, and guest

Are Your Guest Reviews Telling the Full Story?
Management & Regulatory Are Your Guest Reviews Telling the Full Story?

In the world of hospitality, a hotel's reputation is often defined by the bold, public statements made on review sites. But what about the quiet, unspoken experiences that truly shape a guest's stay? We sat down with Katarina Railko, a seasoned expert in hospitality and guest experience, to explore

PA Mandates Anti-Trafficking Training for Hotel Workers
Management & Regulatory PA Mandates Anti-Trafficking Training for Hotel Workers

With the passage of Representative Regina Young's bill in Pennsylvania, the hospitality industry is now on the front lines of the fight against human trafficking. This new legislation mandates awareness training for all hotel and reservation workers, a move celebrated by lawmakers as a critical

First Hospitality's 2026 Plan Blends AI With a Human Touch
Management & Regulatory First Hospitality's 2026 Plan Blends AI With a Human Touch

In an industry bracing for economic uncertainty and technological disruption, hotel management and development company First Hospitality is not waiting for the future—it is actively building it. The firm has unveiled a forward-thinking strategic plan for 2026, designed to navigate potential

Can Office Conversions Revitalize the City of London?
Travel & Tourism Can Office Conversions Revitalize the City of London?

With a sharp eye for transforming urban landscapes, Katarina Railko has become a key voice in hospitality development. Her expertise lies in seeing the hidden potential within underutilized commercial properties, a skill that is reshaping central London's cityscape. In our conversation, we explore

Hilton Expands SoCal Presence With New Arcadia Hotel
Travel & Tourism Hilton Expands SoCal Presence With New Arcadia Hotel

Nestled at the foot of the majestic San Gabriel Mountains, where the thundering excitement of the racetrack meets the tranquility of Southern California’s natural landscapes, a new landmark has emerged to redefine hospitality in the region. The debut of the Hilton Arcadia Los Angeles marks a

Hotel Loyalty Perks Fuel an American Travel Boom
Tech & Innovation Hotel Loyalty Perks Fuel an American Travel Boom

A renewed passion for travel is sweeping America, largely defined by a consumer base that prioritizes experiences over possessions. This trend is powerfully enabled by hotel loyalty programs, which have become essential tools for budget-conscious explorers. A symbiotic relationship has formed where

Can Anyone Compete With China's Rail Ambitions?
Travel & Tourism Can Anyone Compete With China's Rail Ambitions?

Today, we're joined by Katarina Railko, a leading expert in hospitality and tourism whose work closely examines the transformative power of transportation infrastructure. With China investing billions into creating the world's most advanced high-speed rail network, we'll explore how this monumental

Who Pilots the Autonomous Ferry of the Future?
Travel & Tourism Who Pilots the Autonomous Ferry of the Future?

On the serene waters of Norway's Trondheim Fjord, a groundbreaking initiative is quietly shaping the future of maritime transport, exploring the intricate balance between sophisticated technology and the fundamental human experience. The Frostabåten project, utilizing a semi-autonomous electric

IHG Expands to Morocco With New Kimpton Hotel
Travel & Tourism IHG Expands to Morocco With New Kimpton Hotel

Joining us is Katarina Railko, a distinguished expert whose career has been forged at the intersection of global travel, tourism, and high-profile events. With a keen eye for emerging trends in the hospitality sector, she offers invaluable insights into the forces shaping the industry. Today, we're

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