Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Hawaiian Airlines Launches New Website Privacy Controls
Management & Regulatory Hawaiian Airlines Launches New Website Privacy Controls

In an increasingly digital world where personal data has become a valuable commodity, consumers are more aware than ever of how their online activities are tracked, and the travel industry, which relies heavily on user data for personalization and marketing, is at the forefront of this evolving

US Hotel Forecast: Slow Growth and AI Disruption
Tech & Innovation US Hotel Forecast: Slow Growth and AI Disruption

The US hotel industry stands at a significant crossroads, moving beyond the frenetic pace of post-pandemic recovery into a more measured but complex period of sustained recalibration. This new environment presents a dual challenge for operators, who must now navigate the complexities of

Are Access Champions the Future of Inclusive Hiring?
Food & Beverage Are Access Champions the Future of Inclusive Hiring?

In the competitive landscape of the modern workforce, many companies have publicly committed to diversity and inclusion, yet the translation of these pledges into tangible employment outcomes for individuals with disabilities often remains a significant challenge. A new, more structured approach is

What's Driving the $2.6 Billion Smart Tourism Boom?
Travel & Tourism What's Driving the $2.6 Billion Smart Tourism Boom?

The evolution of modern travel has moved far beyond simple online booking and digital maps, entering a sophisticated era where entire destinations are becoming intelligent, interconnected ecosystems. This transformation, known as smart tourism, is fundamentally reshaping how individuals explore the

How Did the DR Defy a Global Tourism Slowdown?
Travel & Tourism How Did the DR Defy a Global Tourism Slowdown?

While much of the world contended with economic uncertainty and geopolitical instability, the Dominican Republic's tourism sector charted a completely different course, culminating in a historic achievement in 2025 by welcoming an unprecedented 11.6 million visitors. This figure is not merely a

AI-Powered Customer Data Cloud – Review
Travel & Tourism AI-Powered Customer Data Cloud – Review

A single passenger can appear as dozens of distinct individuals within an airline's fragmented databases, a reality that has long hindered the industry's ability to deliver truly personalized travel experiences. The AI-Powered Customer Data Cloud emerges as a transformative solution, designed to

Will AI Decide Where You Stay on Vacation?
Tech & Innovation Will AI Decide Where You Stay on Vacation?

With a rich background shaping the travel, tourism, and events industries, Katarina Railko has a unique vantage point on the technological shifts redefining hospitality. Today, she joins us to dissect the findings of a pivotal new report from TakeUp, "The Rise of AI-Planned Travel in 2026," which

Mugla's Cultural Sites Draw a Record 1.3 Million Visitors
Travel & Tourism Mugla's Cultural Sites Draw a Record 1.3 Million Visitors

In a remarkable shift for a region long celebrated for its sun-drenched coastlines, the Turkish province of Mugla has successfully redefined its global appeal, drawing an unprecedented 1.3 million visitors to its museums and archaeological sites in 2025. This achievement, confirmed by officials in

Hotel Equities Doubles Its Texas Portfolio With TAJ Deal
Management & Regulatory Hotel Equities Doubles Its Texas Portfolio With TAJ Deal

A strategic handshake has sent a clear signal across the Texas hospitality market, forging a powerful alliance that effectively merges deep-rooted local expertise with national management prowess. This landmark agreement not only reshapes the competitive landscape of West Texas but also establishes

Is Your Hotel Prepared for Generative AI Search?
Tech & Innovation Is Your Hotel Prepared for Generative AI Search?

The familiar battle for visibility on search engine results pages has fundamentally transformed, as the very nature of search is no longer confined to a list of blue links. We are now in an era dominated by generative engines, where AI-powered tools such as ChatGPT, Google SGE, and Microsoft

Loading
Latest Articles

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later