Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Balancing Tourism and Affordable Housing in Lake Tahoe
Travel & Tourism Balancing Tourism and Affordable Housing in Lake Tahoe

Lake Tahoe, straddling the states of California and Nevada, finds itself at the intersection of two seemingly conflicting interests: thriving tourism and the demand for affordable housing. As technology-driven platforms like Airbnb and VRBO continue to flourish in this picturesque region, the area

How Will IRIS's New Tech Transform Hotel Experiences?
Tech & Innovation How Will IRIS's New Tech Transform Hotel Experiences?

In the rapidly evolving landscape of the hospitality sector, technology continues to redefine guest experiences and operational efficiency. A prominent player in bringing digital transformation to hotels is IRIS, renowned for its innovative solutions in digital food and beverage and guest

Is Courtyard by Marriott Redefining Danang's Skyline?
Travel & Tourism Is Courtyard by Marriott Redefining Danang's Skyline?

In recent years, Danang has witnessed a significant transformation as international hotel chains continue to establish their presence in this vibrant city along Vietnam's coast. Among them is Courtyard by Marriott, which has introduced a striking new property that adds both architectural flair and

Is Epic Universe Redefining Theme Park Dining Standards?
Food & Beverage Is Epic Universe Redefining Theme Park Dining Standards?

In recent years, the landscape of theme parks has evolved dramatically, and with it, the expectations for dining within these entertainment meccas have risen. Enter Epic Universe, Universal Orlando's ambitious addition that has brought a revolutionary approach to theme park dining. With an

Which Hotel Credit Card Offers the Best Rewards in 2025?
Tech & Innovation Which Hotel Credit Card Offers the Best Rewards in 2025?

As the travel industry thrives, selecting the ideal hotel credit card can yield significant rewards that cater to diverse lifestyle and financial needs. With an array of options available, travelers face the challenge of identifying a card that offers not just splendid benefits but also aligns with

Trade Show Innovations: Engaging Modern Consumers with Tech
Entertainment & Events Trade Show Innovations: Engaging Modern Consumers with Tech

As business activities gradually resume following the immense disruptions caused by the global pandemic, both trade shows and in-person events are witnessing a revival in participation. However, they are not just returning in their previous form. The landscape has fundamentally changed, driven by

Universal Helios Grand Hotel Elevates Orlando Theme Park Stays
Management & Regulatory Universal Helios Grand Hotel Elevates Orlando Theme Park Stays

In the heart of Orlando, a groundbreaking hospitality experience has emerged, capturing the attention of theme park enthusiasts and travelers alike. Universal Helios Grand Hotel, inspired by Mediterranean elegance, has become the latest addition to the vibrant landscape of Orlando's unique

Why Did Applebee's and Chili's Close in Sarasota?
Food & Beverage Why Did Applebee's and Chili's Close in Sarasota?

In May, Sarasota witnessed the unexpected closure of two of its well-known dining venues: Applebee's and Chili's. These establishments, which had been serving the local community for decades, closed their doors on the same day, marking the end of an era for casual dining enthusiasts in the area.

Is AI-Driven Concierge the Future of Thistle Hotels?
Tech & Innovation Is AI-Driven Concierge the Future of Thistle Hotels?

Katarina Railko, a seasoned expert in the travel and tourism industry, is renowned for her insights into hospitality technology and digital concierge services. Her experience spans various facets of the industry, making her a key figure in conversations about innovation in hotels. Today, she shares

Mastering Service Recovery in Casino Hotels
Management & Regulatory Mastering Service Recovery in Casino Hotels

In the vibrant and high-stakes environment of casino hotels, providing exceptional guest experiences is not merely an aspiration but an operational necessity. With guests frequently enticed by the promise of luxury, leisure, and significant potential winnings, any disruption can have resounding

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