Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Subway Revives Sub Club with Free Footlongs and Huge Prizes
Food & Beverage Subway Revives Sub Club with Free Footlongs and Huge Prizes

Imagine walking into a Subway during the holiday rush, the smell of freshly baked bread in the air, and knowing that your next footlong could be on the house. That’s the buzz surrounding the return of Subway’s iconic Sub Club loyalty program, reimagined for today’s sandwich lovers with free

Will 2026 Make Asia the Epicenter of Experiential Travel?
Travel & Tourism Will 2026 Make Asia the Epicenter of Experiential Travel?

Across Asia a surge of headline attractions has put a fresh question on the table: will 2026 finally shift global travel away from checklist sightseeing and toward immersive, story-led journeys that keep visitors engaged longer and moving across borders. Industry leads, academics, and on-the-ground

Trend Analysis: Personalized Hotel Gift Cards
Tech & Innovation Trend Analysis: Personalized Hotel Gift Cards

Gift cards stopped being mere store credit the moment guests began treating them as curated passes to a brand’s world, and hotels that package them as personal, cross-stay experiences are pulling ahead on loyalty, revenue, and data fluency. As digital gifting surged and personalization became table

SSP America Wins Contract for JetBlue T5 Dining Refresh
Travel & Tourism SSP America Wins Contract for JetBlue T5 Dining Refresh

Travelers who sprinted past food courts now linger for craft coffee, chef-led bites, and local stories stitched into concourses, and that shift set the stage for a high-stakes dining refresh at JetBlue’s Terminal 5. Commentators across aviation retail agreed that T5 needed a program that reads New

Will Hotel Indigo Torquay Lead the English Riviera Revival?
Travel & Tourism Will Hotel Indigo Torquay Lead the English Riviera Revival?

The new Hotel Indigo Torquay opened with sea air at its doorstep and a bigger question in the breeze: can a single, well-placed lifestyle hotel nudge an entire coastline from fond nostalgia toward confident reinvention without losing what made it beloved in the first place? Framed by Princess Pier,

Will FSC's New CFO Strengthen Unit Economics at Scale?
Food & Beverage Will FSC's New CFO Strengthen Unit Economics at Scale?

In a year when franchise systems have chased growth while rediscovering the basics of cash-on-cash returns, FSC Franchise Co.’s decision to appoint John Massari as chief financial officer framed a timely test of whether disciplined finance can power scale without diluting brand identity or

PPHG to Open PARKROYAL Serviced Suites in Manila Bay by 2027
Travel & Tourism PPHG to Open PARKROYAL Serviced Suites in Manila Bay by 2027

In a region where business trips spill into weekend stays and project timelines stretch beyond a single quarter, extended-stay hospitality has shifted from niche to necessary as gateway cities race to add flexible lodging that feels like home yet performs like a hotel. This shift is now reshaping

Which Ski-In/Ski-Out Hotels Top the 2026 Alps Rankings?
Travel & Tourism Which Ski-In/Ski-Out Hotels Top the 2026 Alps Rankings?

When a winter trip can hinge on the distance between a ski-room door and the first turn on corduroy, the newest 2026 slate of ski-in/ski-out winners arrived as a data-backed compass for travelers who refuse to waste daylight on shuttles and long walks in boots. Announced as the season gets

The Wesley Hotels Mobilize Tap-to-Donate for Camden Foodbank
Travel & Tourism The Wesley Hotels Mobilize Tap-to-Donate for Camden Foodbank

Hunger rarely announces itself loudly in a global city, yet the steady rise in food insecurity across central London has pressed familiar venues into unfamiliar roles as reliable conduits for everyday generosity and rapid, on-the-ground aid to neighbors in need. Over two years, a central London

JetBlue Expands to Barcelona and Milan from Boston in 2026
Travel & Tourism JetBlue Expands to Barcelona and Milan from Boston in 2026

In the competitive arena of transatlantic travel, a striking statistic emerges: low-cost carriers have captured nearly 15% of the market share on leisure routes between the U.S. and Europe over the past few years, a figure that continues to climb. This trend underscores a seismic shift in how

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