Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Jack in the Box Boosts Growth Through Franchising and Tech Upgrades
Management & Regulatory Jack in the Box Boosts Growth Through Franchising and Tech Upgrades

Despite facing a challenging business environment, Jack in the Box has demonstrated resilience and strategic foresight through innovative franchising deals and technological enhancements. The fast-food giant experienced a 2.1% decline in same-store sales for Q4 of fiscal 2024 and a 1.3% drop for

What Will Be Discussed at Davao's 2024 Hospitality Conference?
Entertainment & Events What Will Be Discussed at Davao's 2024 Hospitality Conference?

The Davao Tourism Association is gearing up to host its inaugural Hospitality and Tourism Experience Conference on November 15, 2024, at the Acacia Hotel in Davao City, with the expectation of around 350 participants. The attendees will include individuals from various sectors such as academia,

How Can Vacation Rentals Attract New Customers and Retain Users?
Travel & Tourism How Can Vacation Rentals Attract New Customers and Retain Users?

The commercial landscape of vacation rentals has evolved considerably since the mid-2000s, transitioning from an unconventional idea to a mainstream travel accommodation option. This shift has been largely precipitated by the success and increasing ubiquity of platforms such as Airbnb, which have

Baltic Hospitality Sectors Unite in Call for Lower VAT to Combat Crisis
Food & Beverage Baltic Hospitality Sectors Unite in Call for Lower VAT to Combat Crisis

The hospitality industry across the Baltic states of Latvia, Estonia, and Lithuania has united in a call for a reduction in Value Added Tax (VAT) as they grapple with post-pandemic challenges. Andris Kalniņš, head of the Latvian Hotel and Restaurant Association, emphasized on national television t

How Will Wasserman's New Division Transform US Fan Experiences?
Entertainment & Events How Will Wasserman's New Division Transform US Fan Experiences?

Wasserman Hospitality Sales has excitingly announced the launch of a new division in North America, aiming to offer fans unforgettable experiences through unparalleled access to high-demand sports and entertainment events. Originally founded by Luke Robinson in 2008 as part of CSM Sport

Lodging Conference Highlights Insatiable Demand and Tech Investments
Food & Beverage Lodging Conference Highlights Insatiable Demand and Tech Investments

The 2024 Lodging Conference in Phoenix, which attracted over 2,900 professionals from the hospitality industry, including key C-suite executives, brand leaders, and investment experts, was marked by compelling discussions on critical trends and developments set to influence the sector in the

How Did Midtown Union Achieve Safety and Innovation in Atlanta?
Travel & Tourism How Did Midtown Union Achieve Safety and Innovation in Atlanta?

The award-winning Midtown Union project in Atlanta has become a benchmark in the construction industry, earning accolades for Best Project in Residential/Hospitality and Excellence in Safety. Developed by an expert team including Brasfield & Gorrie as the general contractor and Cooper Cary as

Future Dusk: Shaping Hospitality Decor Trends for 2025 with Elegance
Food & Beverage Future Dusk: Shaping Hospitality Decor Trends for 2025 with Elegance

As we advance toward 2025, the hospitality industry is poised for innovation with the introduction of Future Dusk—a sophisticated blend of deep violet and midnight blue. This uniquely captivating color encapsulates the magical transition from day to night, going beyond mere aesthetics to offer an e

Can Telsen Revolutionize Hospitality Compliance and Sustainability?
Travel & Tourism Can Telsen Revolutionize Hospitality Compliance and Sustainability?

Studio Graphene has unveiled Telsen, a new SaaS platform that aims to modernize food safety and operational monitoring within the hospitality sector. Developed over two years, Telsen leverages cutting-edge IoT sensors and advanced AI technology to automate compliance workflows and enhance

The Impact of Technology on the Guest Experience
Editorial The Impact of Technology on the Guest Experience

Over the past eight years, several factors have affected the hospitality sector. These include the COVID-19 crisis, the rise of sustainable management practices , and the use of automation in the industry. Hoteliers are experiencing a revival by focusing more on environmentally friendly solutions

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