Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Cendyn Pioneers AI Search Integration for Hotel Bookings
Tech & Innovation Cendyn Pioneers AI Search Integration for Hotel Bookings

I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality and a prominent voice in travel, tourism, and entertainment. With her extensive background in the industry and a passion for innovation at expos and conferences, Katarina brings a wealth of insight into the evolving

Trend Analysis: Metaverse Tourism in Hospitality
Tech & Innovation Trend Analysis: Metaverse Tourism in Hospitality

Picture stepping into the opulent lobby of a five-star hotel, admiring the intricate chandeliers and plush decor, all without leaving the comfort of your living room, as this immersive experience, powered by the metaverse, is redefining how travelers explore destinations and accommodations in the

MICE Sector Tackles Service Charge Transparency at beam Meeting
Entertainment & Events MICE Sector Tackles Service Charge Transparency at beam Meeting

In the fast-evolving world of Meetings, Incentives, Conferences, and Exhibitions (MICE), one issue stands out as a persistent challenge: the lack of clarity surrounding discretionary service charges at event venues. With clients often left puzzled by unexpected fees and staff uncertain about fair

Qu Shines on 2025 Deloitte Technology Fast 500 List
Food & Beverage Qu Shines on 2025 Deloitte Technology Fast 500 List

In the fast-paced world of quick-service and fast-casual dining, where every second counts and customer expectations soar higher than ever, a single tech platform has emerged as a transformative force. Picture a bustling restaurant chain grappling with skyrocketing operational costs and fragmented

Travel Is Booming, But Are Hospitality Profits Ready?
Editorial Travel Is Booming, But Are Hospitality Profits Ready?

The global travel industry is forecasting a decade of unprecedented growth. Projections indicate that the sector's value will surpass $16 trillion by 2035 , outpacing the global economy's growth. On the surface, this is a triumphant comeback story. But for hospitality leaders, this celebration is

How Will Newk’s Eatery Transform Dining in Columbus, MS?
Food & Beverage How Will Newk’s Eatery Transform Dining in Columbus, MS?

The fast-casual dining sector is experiencing a remarkable surge across the United States, with smaller markets like Columbus, Mississippi, emerging as unexpected battlegrounds for culinary innovation. As consumer demand for quick, high-quality meals continues to reshape the restaurant industry, a

How Will Upper House Residences Transform Bangkok's Economy?
Travel & Tourism How Will Upper House Residences Transform Bangkok's Economy?

What happens when a city known for its vibrant street markets and ancient temples stakes a claim as a playground for the world’s elite? Bangkok, long a cultural gem of Southeast Asia, is undergoing a dramatic transformation with the launch of Upper House Residences on Wireless Road—a billion-dollar

Birding in Wild Florida: A Journey of Discovery and Nature
Travel & Tourism Birding in Wild Florida: A Journey of Discovery and Nature

Imagine stepping into the untouched wilderness of Florida, where the rustle of leaves and the distant call of a rare bird beckon explorers into a world of natural wonder, offering an unparalleled chance to connect with the environment through birdwatching. This vibrant state, with its sprawling

Who Are the New GMs at Hilton and Other Top Hotels?
Management & Regulatory Who Are the New GMs at Hilton and Other Top Hotels?

Allow me to introduce Katarina Railko, a seasoned expert in hospitality management with a wealth of experience in the travel and tourism industry. Her extensive background in entertainment and events, coupled with her passion for expos and conferences, makes her a prominent voice in the field.

How Is Google Revolutionizing Travel with AI Bookings?
Tech & Innovation How Is Google Revolutionizing Travel with AI Bookings?

In an era where digital transformation dictates the pace of industries, the travel sector stands at a critical juncture with artificial intelligence (AI) reshaping how consumers plan and book their journeys. Consider this: over 70% of travelers now rely on digital platforms for bookings, a trend

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