Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
How Is My Place Hotels Boosting Revenue with AI Technology?
Tech & Innovation How Is My Place Hotels Boosting Revenue with AI Technology?

In an era where the hospitality industry faces constant pressure to adapt to fluctuating market demands and heightened guest expectations, My Place Hotels, a prominent chain of over 80 extended-stay properties spanning 31 U.S. states, has taken a bold step forward. By embracing cutting-edge

How Is Teguise Boosting Sustainable Tourism at WTM London?
Travel & Tourism How Is Teguise Boosting Sustainable Tourism at WTM London?

In a world where tourism increasingly intersects with environmental responsibility, the small municipality of Teguise, located in Lanzarote within the Canary Islands, is making significant strides to position itself as a leader in sustainable travel. At the World Travel Market (WTM) in London, one

PoB Hotels Awards Redefine Luxury in British Hospitality
Travel & Tourism PoB Hotels Awards Redefine Luxury in British Hospitality

What makes a hotel stay transcend the ordinary and etch itself into memory as an extraordinary experience? In the heart of British hospitality, a quiet revolution is unfolding, where opulence is no longer the sole measure of luxury. At the annual PoB Hotels conference held at Sopwell House this

Are Hotel Sheets Cleaned in Hot Tubs at This Hotel?
Travel & Tourism Are Hotel Sheets Cleaned in Hot Tubs at This Hotel?

A shocking discovery at a hotel in Fargo, North Dakota, has left guests reeling and sparked widespread concern about cleanliness standards in the hospitality industry, shaking the trust that travelers place in such establishments. Imagine checking into a hotel, expecting crisp, clean sheets, only

NAR Restaurant Brings Azerbaijani Flavors to the Peninsula
Food & Beverage NAR Restaurant Brings Azerbaijani Flavors to the Peninsula

In the heart of Mountain View, California, a culinary gem has emerged along El Camino Real, introducing the Peninsula to the rich and vibrant flavors of the Caucasus region for the first time, marking a significant cultural milestone. NAR Restaurant, which opened its doors on November 8, stands as

Nigeria Boosts Air Links with Brazil and UAE at ICAN 2025
Travel & Tourism Nigeria Boosts Air Links with Brazil and UAE at ICAN 2025

In a landmark moment for global aviation, Nigeria has taken a monumental step forward by securing pivotal agreements at the International Civil Aviation Negotiation (ICAN) conference held this year, setting a new benchmark for international connectivity. The nation has finalized a Bilateral Air

Conversational AI in Hospitality – Review
Tech & Innovation Conversational AI in Hospitality – Review

In an era where guest expectations in the hospitality industry are soaring to unprecedented heights, hotels face the daunting challenge of delivering instant, personalized service to stand out in a fiercely competitive market. A staggering statistic reveals that over 80% of travelers now expect

Hotel Management Unveils 2025 GMs to Watch for Excellence
Management & Regulatory Hotel Management Unveils 2025 GMs to Watch for Excellence

In the fast-paced world of hospitality, where guest expectations soar and operational challenges loom large, a select group of leaders stands out as the backbone of exceptional hotel experiences, transforming struggling properties into thriving hubs of profitability. Picture a property on the brink

Island Trekking Festival Boosts Eco-Tourism in Andaman
Travel & Tourism Island Trekking Festival Boosts Eco-Tourism in Andaman

Nestled in the azure expanse of the Bay of Bengal, the Andaman & Nicobar Islands have long captivated travelers with their pristine landscapes and rich cultural tapestry, but a new initiative is set to elevate their allure through sustainable adventure. An upcoming event organized by the Andaman &

Restaurants Rethink Service Tax on Large Groups Under New Law
Food & Beverage Restaurants Rethink Service Tax on Large Groups Under New Law

In a bustling restaurant on a busy Friday night, a group of eight friends gathers to celebrate a milestone, unaware that the automatic service charge on their bill is at the center of a heated debate within the hospitality industry. A newly implemented tax provision, part of a broader legislative

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