Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
What Drives the Events Industry at TBOE's 2026 Forum?
Entertainment & Events What Drives the Events Industry at TBOE's 2026 Forum?

The events industry, a powerhouse of economic activity, contributes billions annually to global markets through job creation, tourism, and business innovation. Imagine a sector so vital that a single major conference can inject millions into a local economy overnight, yet as 2025 unfolds,

What Makes La Valle Coastal Club's Guesthouse a Luxury Gem?
Management & Regulatory What Makes La Valle Coastal Club's Guesthouse a Luxury Gem?

Allow me to introduce Katarina Railko, a seasoned expert in hospitality with a remarkable background in travel and tourism. With her sharp insights into creating unforgettable guest experiences and her passion for entertainment and events, Katarina has become a respected voice in the industry.

How Will Brussels Airport's Hub 3.0 Transform Travel?
Travel & Tourism How Will Brussels Airport's Hub 3.0 Transform Travel?

I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality with a deep background in travel and tourism. Her insights into entertainment and events, particularly expos and conferences, make her the perfect person to discuss the exciting developments at Brussels Airport. Today,

HSBC Sponsors First-Ever Accessible Events Show 2025
Entertainment & Events HSBC Sponsors First-Ever Accessible Events Show 2025

What if an event could truly welcome everyone, regardless of ability, and still drive remarkable success for organizers? Picture a conference where every attendee, whether navigating physical challenges or digital barriers, feels fully included. This vision became reality on September 18 at The

How Can Hotels Balance Rising Labor Costs and Performance?
Management & Regulatory How Can Hotels Balance Rising Labor Costs and Performance?

The hotel industry stands at a critical juncture in 2025, grappling with a staggering imbalance where labor costs are rising at a pace that threatens to eclipse revenue gains. Data reveals a sobering reality: for every dollar of revenue increase this year, labor expenses have climbed by 75 cents,

How Will Google's Data Ruling Impact the Travel Industry?
Tech & Innovation How Will Google's Data Ruling Impact the Travel Industry?

What if the digital titan that dictates how millions of travelers book their dream vacations was suddenly forced to level the playing field? A landmark U.S. district court ruling has mandated that Google share specific data with competitors, shaking up a travel industry that thrives on online

Las Vegas' 'Fabulous' Campaign Fails to Win Over Tourists
Travel & Tourism Las Vegas' 'Fabulous' Campaign Fails to Win Over Tourists

Las Vegas, long celebrated as the "Entertainment Capital of the World," is confronting a sobering reality with a noticeable decline in the hustle and bustle that once defined its streets and iconic Strip. The city, historically a magnet for millions seeking the thrill of casinos, world-class

The Rise and Fall of Howard Johnson's Iconic Empire
Food & Beverage The Rise and Fall of Howard Johnson's Iconic Empire

In the annals of American business history, few stories capture the spirit of innovation, cultural resonance, and eventual decline quite like that of Howard Johnson's, a brand that once stood as the epitome of roadside dining and hospitality. Beginning as a humble soda fountain in 1925 in

How Will Qatar Airways Transform Travel to The Red Sea?
Travel & Tourism How Will Qatar Airways Transform Travel to The Red Sea?

Imagine a destination so pristine and untouched that it feels like stepping into a hidden paradise, with over 90 islands of unparalleled beauty waiting to be explored, a vision that became reality as Qatar Airways, crowned the World’s Best Airline by Skytrax this year, unveiled its latest route to

Why Is Guest Satisfaction Dropping at Third-Party Hotels?
Tech & Innovation Why Is Guest Satisfaction Dropping at Third-Party Hotels?

In the ever-competitive hospitality industry, a troubling trend has emerged that demands attention from stakeholders across North Americguest satisfaction at hotels managed by third-party management companies is on a noticeable decline, reflecting deeper operational challenges. Recent findings from

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