Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Six Senses Plans U.S. Debut With a New Resort in Utah
Travel & Tourism Six Senses Plans U.S. Debut With a New Resort in Utah

With a celebrated career in the travel and tourism industry, Katarina Railko has become a leading voice in the evolution of luxury hospitality. Her expertise, particularly in large-scale events and experiential travel, offers a unique perspective on the trends shaping the future of high-end

What Is the Strategy Behind Shenzhen's Top Luxury Hotel?
Travel & Tourism What Is the Strategy Behind Shenzhen's Top Luxury Hotel?

In the hyper-competitive landscape of Shenzhen, a city synonymous with technological innovation and relentless growth, the Four Seasons Hotel has established itself as an undisputed leader in luxury hospitality. Located in the central Futian district, the hotel's success is not a matter of chance

AHLA Gala Honors Hotel Stars and Raises $1.1M
Travel & Tourism AHLA Gala Honors Hotel Stars and Raises $1.1M

With a keen eye for the trends shaping travel and tourism, hospitality expert Katarina Railko has become a key voice in the industry, particularly in the world of entertainment and events. We sat down with her to discuss the recent Night of a Thousand Stars Gala, an event that not only celebrates

UK Agency Brandfuel Expands to US With New Partnership
Entertainment & Events UK Agency Brandfuel Expands to US With New Partnership

Esteemed UK-based creative experiential agency Brandfuel has officially announced its expansion into the United States, marking a pivotal moment for the company and the broader events industry. This strategic move is powered by a new partnership involving a minority stake sale to Clarim Holdings

New York City Bans Deceptive Hotel Junk Fees
Management & Regulatory New York City Bans Deceptive Hotel Junk Fees

We are joined today by Katarina Railko, a leading expert in the hospitality industry whose extensive background in travel and tourism gives her a unique perspective on the intersection of consumer protection and hotel operations. We’ll be exploring New York City’s landmark new rule that takes aim

Is This the End of Hidden Hotel Fees in NYC?
Travel & Tourism Is This the End of Hidden Hotel Fees in NYC?

With a deep-seated expertise in the travel and tourism industry, particularly in hotel operations and the intricate web of government regulation, Katarina Railko has become a key voice in navigating the hospitality sector's most pressing challenges. We sat down with her to dissect New York City's

What Is the Future of Hospitality Security?
Tech & Innovation What Is the Future of Hospitality Security?

The once-clear line between ensuring guest safety and providing a welcoming atmosphere has blurred, forcing a fundamental reinvention of hotel security. In this evolving landscape, the traditional model of a solitary night guard and a few outdated cameras is no longer sufficient to address the

American Airlines App Tackles Air Rage With New Features
Travel & Tourism American Airlines App Tackles Air Rage With New Features

The all-too-familiar scene of a crowded airport gate, with flight status monitors flashing "CANCELED" in stark red letters, has become a flashpoint for passenger frustration, often escalating into confrontations that grab national headlines. In a strategic pivot away from simply penalizing unruly

Which Cities Are Leading the 2026 Hotel Boom?
Tech & Innovation Which Cities Are Leading the 2026 Hotel Boom?

The American hotel industry is scripting a powerful comeback story with a construction boom set to reshape urban skylines and redefine the future of travel and hospitality in the United States. After years of cautious recovery, new pipeline data reveals a surge of optimism, with developers breaking

Westin Maldives Appoints New Executive Chef Alberto Burgio
Food & Beverage Westin Maldives Appoints New Executive Chef Alberto Burgio

In the secluded sanctuary of the Maldives, where turquoise waters meet pristine white sands, the culinary experience has evolved beyond simple sustenance to become a central pillar of the restorative journey for global travelers. The challenge for luxury resorts is no longer just to impress the

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