The hotel booking journey has undergone a significant transformation over the years, evolving from a linear process involving travel agents into a multifaceted digital experience. This profound shift is driven by advancements in technology, which have empowered travelers with autonomy and
The global hotel and travel industry has experienced a substantial resurgence, marked by a 10.2% increase in revenue per available room (RevPAR). This impressive growth has been driven by higher occupancy rates and average daily rates (ADR), with Mexico standing out as a significant contributor. A
As we look ahead to 2025, the landscape of rail travel in Europe is set to undergo significant transformations. Driven by a commitment to sustainability and the rapid pace of digitization, the future of European rail travel promises to be more eco-friendly, efficient, and integrated with the modern
The latest announcement from the Indian Hotels Company (IHCL) about the opening of a new Ginger hotel in Chakan, Maharashtra, has sparked significant anticipation within the hospitality industry. This venture, a collaboration with the Bhansali Landmark Group and the Hermes Group, is set to further
Hilton has announced an ambitious plan to expand its luxury portfolio by opening its first LXR Hotels & Resorts property in China, scheduled for 2027 in Xi'an. This strategic move, in partnership with Zhong Ding Guo Sheng, underscores Hilton's response to the growing demand for personalized luxury
In the ever-evolving landscape of the hospitality industry, financial responsibility has become both a crucial factor for success and a daunting challenge. Hotel managers, often at the frontline of operations, are expected to not only deliver exceptional guest experiences but also maintain
In an effort to improve its value proposition after experiencing a decline in sales during Q2 2024, McDonald's is set to introduce a new McValue platform on January 7, 2025. The key highlight of this launch is the $5 Meal Deal, including a McDouble or McChicken sandwich, small fries, a four-piece
As the world gradually emerges from the shadows of the COVID-19 pandemic, the hospitality industry is undergoing significant changes and innovations to adapt to the evolving preferences of modern travelers. Hoteliers are embracing new trends, technologies, and approaches to cater to a
In today's competitive restaurant industry, exceptional customer experiences (CX) are more than just a bonus—they are a crucial strategy for success. From the moment a customer discovers a restaurant to the time they leave feedback, every interaction shapes their overall experience. A positive CX
Cendyn, a global technology and services company in the hospitality sector, has achieved significant recognition at the 4th Annual World Travel Tech Awards 2024, held on November 24, 2024. Remarkably, this year marked Cendyn's first instance of securing three prestigious accolades. The company was
